Blog
01
04
2020

Refund or change of registration process

From Friday, April 3rd, you can start the process of returning or changing your registration:

a)  To request 100% refund of your Transvulcania 2020 registration

Enter your “Private area” in the modality in which you have registered. Enter your registration ID (you will find it in your email) and the email you used to register. Request cancellation of your registration until 04/30/2020 and click “Save”.

Private area Ultramarathon

Private area Marathon

Private area Halfmarathon

Private area Vertical Kilometer

b)  To request a bib change to Transvulcania 2021

Enter your “Private area” in the modality in which you have registered. Enter your registration ID (you will find it in your email) and the email you used to register. You can do it until 04/30/2020. Select “Yes, you want to postpone your enrollment in this modality in Transvulcania 2021” and click “Save”. We will process the edition change and you will receive a confirmation email.

Private area Ultramarathon

Private area Marathon

Private area Halfmarathon

Private area Vertical Kilometer

c)  To keep your registration for the new date of Transvulcania 2020 from September 26th to October 3rd

In this case, you do not need to take any action. If you do not make the return, nor the change to 2021, your registration will automatically move after the end of the change period, to the new date of Transvulcania 2020.